Sierra Co-Founder @btaylor predicts that within 3-4 years consumers will prefer businesses with AI phone agents over th…
By TBPN · AI
Sierra Co-Founder @btaylor predicts that within 3-4 years consumers will prefer businesses with AI phone agents over those that rely on traditional call centers. "If I have to call a restaurant to make a reservation, I'm going to a different place. If you don't have OpenTable or Resy, I'm out." "I think we're going to get to the point where people demand an AI because they're not going to want to wait on hold. We're not 100% there and we're just paying down the debt of bad tech that we've had…
Ai Voice Agents · Conversational Ai · Customer Service Ai · Sierra